Refund policy

Refund Policy

Last Updated: June 2026

This Refund Policy explains how refunds are handled for purchases made on our platform.

1. Digital Content Policy

All content provided on this platform is digital and delivered instantly upon purchase or subscription activation.

Due to the nature of digital content, all sales are generally final and non-refundable once access has been granted.

2. Subscription Services

If you purchase a subscription, you will be billed on a recurring basis (e.g., monthly or annually depending on your plan).

  • Subscriptions automatically renew unless cancelled before the next billing date
  • You may cancel your subscription at any time through your account settings
  • After cancellation, you will continue to have access until the end of the current billing period

No partial refunds are provided for unused time within an active billing cycle.

3. Refund Eligibility (Exceptions)

Refunds may only be granted under the following limited circumstances:

  • You were charged multiple times for the same transaction
  • You experienced a technical error resulting in incorrect billing
  • You were charged without authorization (subject to investigation)

All refund requests must be submitted within a reasonable timeframe for review.

4. Non-Refundable Situations

Refunds will not be issued in the following cases:

  • Accidental purchase
  • Failure to cancel subscription before renewal
  • Lack of usage or dissatisfaction after access is granted
  • User error during checkout
  • Content already viewed or accessed

5. Chargebacks

Initiating a chargeback without first contacting our support team may result in account suspension or permanent termination.

We encourage users to contact us directly to resolve any billing issues.

6. Refund Request Process

To request a refund, please contact our support team at:

creargom518667@hotmail.com


Please include:

  • Your account email
  • Transaction details
  • Reason for your request

We will review all requests and respond within a reasonable timeframe.

7. Policy Updates

We reserve the right to update or modify this Refund Policy at any time. Continued use of the service constitutes acceptance of any changes.